How long is shipping? Typically 2-3 business days we try to get orders out
Hoildays processing time may change
Do you allow refunds?
We do not allow returns at this time.
All sales are final we do not have the ability to process returns or exchanges at this time please read product descriptions or use chat ft on website for help with sizing information
I just placed my order, can I modify the shipping address or switch a size?
You can try using the chat box feature on the website to reach us if changes are needed but its not a guarantee.
Contact Us:
Hours: Monday - Friday, 10:00am - 12:00pm EST or 6:00pm to 7:pm et
I need help with sizing. Do you have a size chart?
Yes! We do have a size chart however items run different so refer to item descriptions.
Note: The model, Shonda, wears a Small-Medium juniors size 11, misses size 10 pants and small to med tops. If an item runs small or big it will be listed on that description. If you need additional help with sizing please chat us via chat box on website we will be more than happy to assist.
What do I do if an item is out of stock?
We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:
- Select your Size
- Select Email When Available
- Enter your Email Address or Phone Number
- Click "Notify Me When Available
Where are you located?
Atlanta Ga
What are your store hours?
No store location
If I live locally, may I come pick up my order?
Not at this time
My order says delivered but I am unable to locate my package?
We are not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. If you insured your package with ROUTE you are covered in these situations, please go directly to Route to start your claim.
Note: If you don't receive your package and the tracking doesn't say delivered please reach out to us within 45 days of the date of shipping. We CANNOT file a claim with USPS after that date. They have a strict time limit on case filings and if it is past this date they will not let us open a claim, therefore we cannot replace the package or issue a refund.
Can I Opt out of Signature Tracking?
Yes, please specify Delivery Only in the additional comments/notes upon checkout.
Please Note Large orders will need Signature